FAQ

For consultation with service personnel, 24-hour customer service line: 0800-022-120 (free of charge), customer service mailbox: service@mtnet.gov.tw

  • Q1What is "GCA" and "MOEACA"?
    GCA is the abbreviation of Government Certification Authority.

    Responsible for certificate management of incumbent entities  MPB users must apply to the GCA for institution certificate card at www.pki.gov.tw for port and yard electronic payment operation.

    MPB institution administrators are required to apply institution CA from GCA. 

    MOEACA is the CA of MOEA and in charge of managing certificate of profit-making institutions.

    The website is moeaca.nat.gov.tw. Ocean carrier users must apply to the MOEACA for corporate certificate card for electronic payment operation 
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