FAQ
For consultation with service personnel, 24-hour customer service line: 0800-022-120 (free of charge), customer service mailbox: service@mtnet.gov.tw
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After you log in to MTNet, the application system and function items displayed on the left are application system options available to you.
You must have an account of these applications before you can use them.
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Transmit data on the TCP/IP protocol based Internet.
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Hardware requirements: PC, network cable, and card reader (optional); software: Win 2000 or later edition of Windows OS
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No, MTNet data handlers and administrators are bonded by confidentiality agreement.
All personal confidential information is strictly protected according to the Information Security Management System (ISMS) regulations to protect against the leakage of your data. -
Please use the customer service hotline at 0800-022-120 and email at service@mtnet.gov.tw
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No, the main users of MTNet are ocean carrier, MPB, and MOTC relevant marine operation personnel; all of them must register with MTNet before accessing it.
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The MTNet is a platform for shipping operators, MPB, and MOTC's marine operation relevant personnel for single login to execute port and stock application operation of each MPB You can also get new shipping information on MTNet, or exchange information with peers or official contractors in community service to get up-to-date shipping information. Contains the following features:
Joint operation service center including maritime and port electronic payment system, statistical inquiry
Marine Inter-Organization (Customs, Industry and Commerce e Netcom) Information Integration Service Center
Marine Operation Networking Standard Information Exchange Center
Ocean carrier hyperlink