FAQ

For consultation with service personnel, 24-hour customer service line: 0800-022-120 (free of charge), customer service mailbox: service@mtnet.gov.tw

  • Q1Is it mandatory to log in MTNet with certificate IC card?
    Not necessarily, you can use your account/password to log in to MTNet. 
    The corporate and entity administrators are required to log in with Citizen Digital Certificate to upload applicants' personal data. 
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