FAQ
For consultation with service personnel, 24-hour customer service line: 0800-022-120 (free of charge), customer service mailbox: service@mtnet.gov.tw
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<p>Ocean carriers shall determine their corporate administrators and submit the application materials to individual Maritime Affairs Center personnel in-charge.</p><p>Application Steps:</p><p>Company administrator fill in the application form. The account application form can be downloaded from the single window platform of the airport or obtained from the Maritime Affairs Center helpdesk.</p><p>Send the application form to Maritime Affairs Center in-charge unit, MPB personnel shall consolidate documents to MTNet operation center for review and administrator account creation.</p>
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<p>MPB entity administrators are appointed by individual Maritime Affairs Center then submitted to MTNet Operation Center.</p><p>Application Steps:</p><p>MPB administrator fill in the application form.</p><p>Please download the account application form from MTNet or Operations Center.</p><p>Send the application form and official documents to the MTNet Operations Center for review and administrator account creation. </p>
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<pre class="x_tw-data-text x_tw-ta x_tw-text-small" id="x_tw-target-text" dir="ltr">The "Entity administrator" is the MTNet account administrator of incumbent entities. <br><br>He/she is responsible for maintaining ocean carrier's MTNet user account and contact things. <br><br>You can use the registration function provided by MTNet to create the user account of the entity. <br><br>"Company Administrator" is the MTNet account administrator set up by each ocean carrier. <br><br>He/she is responsible for maintaining ocean carrier's MTNet user account and contact things. <br><br>You can use the registration function provided by MTNet to create the user account of the ocean carriers company.</pre>



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