FAQ
For consultation with service personnel, 24-hour customer service line: 0800-022-120 (free of charge), customer service mailbox: service@mtnet.gov.tw
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<pre class="x_tw-data-text x_tw-ta x_tw-text-small" id="x_tw-target-text" dir="ltr">Once MTNet interfaced to application system the access point of the latter shall be closed and you are required to log in MTNet before accessing the application system. </pre>
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<pre class="x_tw-data-text x_tw-ta x_tw-text-small" id="x_tw-target-text" dir="ltr">Certificate IC card is unique and held by you. No one else can use it to access MTNet by forging your ID. <br>Login with certificate card would be the safest approach. <br>Once your account/password is known to others, it may be used by someone to access the MTNet website.</pre>
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<p>The Citizen Digital Certificate functions the same as account ID and password in MTNet.</p><p>That is, just log in with account ID and password if without Citizen Digital Certificate or card reader. </p><p>Please be reminded that it's much safer to log in with Citizen Digital Certificate when accessing MTNet on shared public computer.</p>



LINE ID: @737qilqg Service Hours: 9:00 am - 06:00 pm on work day