FAQ
For consultation with service personnel, 24-hour customer service line: 0800-022-120 (free of charge), customer service mailbox: service@mtnet.gov.tw
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After you log in to MTNet, the application system and function items displayed on the left are application system options available to you.
You must have an account of these applications before you can use them.
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Transmit data on the TCP/IP protocol based Internet.
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Hardware requirements: PC, network cable, and card reader (optional); software: Win 2000 or later edition of Windows OS
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No, MTNet data handlers and administrators are bonded by confidentiality agreement.
All personal confidential information is strictly protected according to the Information Security Management System (ISMS) regulations to protect against the leakage of your data. -
Please use the customer service hotline at 0800-022-120 and email at service@mtnet.gov.tw
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No, the main users of MTNet are ocean carrier, MPB, and MOTC relevant marine operation personnel; all of them must register with MTNet before accessing it.